We would recommend that you use Google Maps or another directional program prior to your next visit where you may enjoy scenic drives through the valley on the way to our property.Ī common complaint in all casinos is frustration with 'never winning' or 'tight machines'. We understand you have concerns about other local businesses in the Toppenish area, but we cannot manage businesses that are not ours and located two miles from our facility. We are sorry to learn that you didn’t appreciate the views of Mount Adams and the adjacent fields from our hotel rooms-that view is typically spectacular during this time of year as the sun sets. But then relenting, thought they would give Legends another chance. The couple then told me the same thing happened to them last year, and they swore they would never return. I’m sure if I had not been so persistent, I would’ve been taken advantage of in this way.Īs a matter of fact on the day we were to check in, another couple in the reception desk line next to me said that their own promised room was not available and were are put off for four hours. After much haggling, including disputing the charges on my card, and putting in a complaint with the Better Business Bureau, I was fully refunded finally after eight weeks. After waiting an hour without room assignments, I told them that we would be leaving, and since we were not given rooms we expected not to be charged. I then spoke to the manager, who said she would “try to get us rooms on the same floor if possible”, they certainly would not be adjoining as promised. Two days prior to our arrival I called for adjoining rooms for myself, and my family and was assigned the 2 adjoining room numbers.īut upon arrival we found that the rooms were double booked, and our rooms were given away to “the band“, that the hotel was full, and it may be doubtful we would even get rooms for the night.

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